Friday 28 November 2008

Vega teleworker application

click to enlarge

Who's it for?
Most companies which still have legacy PBXs would like teleworkers to benefit from the ability to work from home & still be a part of the office network just as if they were sitting there in person...part time workers, those on maternity leave, long distance employees, road warriors or just the CEO sitting by the pool! These days most people can VPN in from their laptop at home but crucially the one thing they miss is their office 'phone. This simple solution is so easy to set up & cost effective also.

And let's also not forget the green issue also! Most organisations wish to put an end to pointless commuting to/from the office when they can be more productive working from their home office, using those wasted hours sitting in the daily traffic jam more wisely.
Also this solution works fantastically for new branch offices - simply provide extensions from the main head office PBX instead. Avoids having to buy a new PBX, maintenance, lines, ongoing costs etc whilst making everyone feel a part of the central system.

It's just like being there...
> PBX dialtone is presented to remote workers when handset is lifted enabling full system functionality & access to features. There is no change to the existing method of operation for any user – PBX feature codes remain the same
> Remote workers can:
- make internal calls to other extensions on the PBX
- make external calls out from the PBX thus presenting their CLI
- hold & transfer calls to internal PBX extensions or external destinations
- receive DDI calls from ISDN / PBX
- receive calls transferred from PBX operator & users
> Caller ID passed to remote user’s phone
> PBX operator and proprietary keyphone users retain Busy Lamp Field (off-hook status) of remote IP extensions
> Option to connect remote phone in parallel to existing phone to achieve call “forking” – first to answer call or eventually to voice-mail
> Ideal for remote workers at home, hotel, temporary building-site offices, remote offices……

How do I connect it to the phone system?

> No requirement to change or reprogram existing head office PBX, nor to inform incumbent maintainer – simply connect analogue extensions off PBX into Vega FXO ports (can even plug into telephone socket/s)

But I could just sell them a new IP phone system...
Of course that's the way they'll ultimately go, but in the meantime this is an interim low cost solution which sets them on the path to a full-blown IP-PBX in their own time. In these uncertain financial times especially companies are postponing any capital expenditure. Or maybe they're into a long lease on the present system. Or they own it outright but simply won't change just for a few extra features. This typifies our message that a Vega gateway is an ideal stepping stone approach to VoIP for customers who wish to make the move gradually at their own pace & thereby avoiding the many pitfalls of overnight "rip & replace" of their existing telecoms infrastructure.

How can I sell it?
This provides a great opportunity for your sales guys to revisit their existing customers - afterall they are your best prospect list & easiest to sell into as they know & trust you already.But even when knocking on doors for new prospects this story is a real door opener as it just fits onto the existing PBX without having to seek permission from the incumbent supplier. Plus it guarantees you will be in the running when the customer is ready to change to a new IP-PBX becuase you have already demonstrated your expertise in this area!

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